Privacy Policy

How we collect, use, and protect personal information on this website and when you become a customer.

Effective date: September 14, 2026

Summary

This summary is provided for convenience. The full text below controls.

  • We collect the information needed to enroll, bill, and support energy service accounts and to operate this website.
  • We do not sell personal information.
  • Account data is shared with utilities, billing and metering vendors, and regulators only as required to deliver service or comply with law.
  • You may request access, correction, or deletion of your data using the contact details at the end of this policy.

Introduction

Energy(“we,” “us”) operates this website and provides energy services to homes and businesses. This policy describes how we collect, use, and protect personal information when you visit our site, request a quote, or become a customer.

Information we collect

We may collect:

You provide

  • Name, email, phone, and service address you provide
  • Account and meter information when you sign up for electricity or gas service
  • Billing and payment details (processed by secure payment partners)
  • Messages sent through our contact form, email, or customer portal

Collected automatically

  • IP address and approximate location
  • Browser type, device type, and pages viewed
  • Cookies used for analytics, preferences, and usage dashboard features

How we use it

  • Provide electricity, natural gas, and renewable energy services
  • Process enrollments, plan changes, and billing
  • Send outage alerts, usage reports, and account notifications
  • Operate, secure, and improve this website and customer tools
  • Comply with legal and regulatory obligations

Cookies

We use cookies to remember preferences, measure site traffic, and support account features such as usage dashboards. You can disable cookies in your browser; some features may not work as intended.

Sharing

We may share data with:

  • Service providers for hosting, billing, metering, and analytics
  • Utility grid operators and certified suppliers as required to deliver energy
  • Legal authorities when required by law or regulation

We do not sell personal information.

Retention

We keep information only as long as needed to provide energy service, meet billing requirements, or comply with law, then delete or de-identify it.

Your rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or export personal data. Contact us using the details below to exercise those rights.

Changes

We may update this policy. The last-updated date at the top of the page reflects the latest version.

Contact

Questions about this policy:

Address

1916 E 51ST Street 2FLBrooklyn, NY 11234

Important Notice

Energy is an independent informational service provider. We do not sell or provide energy services. We provide guidance, help, and information only. All services are handled by respective providers.

Need Help With Energy Information?

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Call Now: 888 469 4219